Gung Ho! Turn On the People in Any Organization

Ken Blanchard and Sheldon Bowles, co-authors of the New York Times business bestseller Raving Fans, are back with Gung Ho! Here is an invaluable management tool that outlines foolproof ways to increase productivity by fostering excellent morale in the workplace. It is a must-read for everyone who wants to stay on top in today's ultra-competitive business world.

Raving Fans taught managers how to turn customers into full-fledged fans. Now, Gung Ho! brings the same magic to employees. Through the inspirational story of business leaders Peggy Sinclair and Andy Longclaw, Blanchard and Bowles reveal the secret of Gung Ho--a revolutionary technique to boost enthusiasm and performance and usher in astonishing results for any organization. The three principles of Gung Ho are:

• The Spirit of the Squirrel
• The Way of the Beaver
• The Gift of the Goose

These three cornerstones of Gung Ho are surprisingly simple and yet amazingly powerful. Whether your organization consists of one or is listed in the Fortune 500, this book ensures Gung Ho employees committed to success.

Gung Ho! also includes a clear game plan with a step-by-step outline for instituting these groundbreaking ideas. Destined to become a classic, Gung Ho! is a rare and wonderful business book that is packed with invaluable information as well as a compelling, page-turning story.

Raving Fans brilliantly schooled managers on how to turn customers into raving fans. Gung Ho! now brings the same magic to employees. Here is the story of how two managers saved a failing company and turned in record profits with record productivity. The three core ideas of Gung Ho! are surprisingly simple: worthwhile work guided by goals and values; putting workers in control of their production; and cheering one another on. Their principles are so powerful that business leaders, reviewing the manuscript for Ken and Sheldon, have written to say, "Sorry. Ignored instructions. Have photocopied for everyone. I promise to buy books, but can't wait. We need now!" Like Raving Fans, Gung Ho! delivers.

Another book, with a foreword by Ken Blanchard, that I have just finished is also destined to be a classic alongside GUNG HO! I highly recommend everyone - not just people in leadership positions - read WINNING WAYS: FOUR SECRETS FOR GETTING GREAT RESULTS BY WORKING WELL WITH PEOPLE, by Dick Lyles. Dr. Lyles is a protégé of Blanchard and Bowles and this book proves that he, also, has mastered the art of parable writing. This book contains tips that will help anyone be more powerful and charismatic in their dealings with other people.


Listen up, Management!   April 4, 2001
 23 out of 26 found this review helpful

Gung Ho!

Gung Ho! is one of the best management books that I have read. Anyone that supervises others should read this book and practice using the techniques on a daily basis. The co-authors, Ken Blanchard and Sheldon Bowles tell a story that is basically common sense and easy to understand. The principles could be used in your personal life as well as your professional life. In the prologue, Peggy Sinclair was faced with the task of telling the Gung Ho story, a promise she made to her friend Andy Longclaw, before he passed away. As she was walking away from the hospital, Peggy was wondering how she was going to keep her promise. After hearing a conversation that two men were having, something one man said to the other came through loud and clear. "The Buddhists say when the student is ready the teacher would appear." Gung Ho! is a tale of a new general manager challenged with turning a failing business at Walton Works #2 into a success. Old man Morris thought for sure he would use Peggy Sinclair for a scapegoat. After figuring this out, she was out to prove him wrong. This book teaches management personnel how to motivate and improve performance of those they direct. The three simple techniques, "The Spirit of the Squirrel," "The Way of the Beaver" and "The Gift of the Goose" stand for worthwhile work, in control of achieving a goal, and cheer each other on respectively, are excellent tools to motivate others, though a lot of people do not utilize these tools or feel that a word of praise is necessary. I have presented my manager with these same ideas, before I ever read this book; only to be told "They get a paycheck, don't they? That should be all they need." I tried to reason with him and make him understand that a simple "Thank you" or "Good job" would go a long way in a positive direction. This will create good morale from the associates and they would be more apt to "buy into" the company goals. This is the same manager that gave me the Gung Ho! book to read. For me, the book was a refresher course in my style of management. As for my manager, I don't think he read the book, if he has, he evidently doesn't understand it. People want to be treated with respect. They want clearly defined and attainable goals to achieve. Recognition needs to be given to let others know that you appreciate their efforts. Others, myself included, will perform at maximum efficiency when someone else, especially their superiors, displays gratitude and appreciation. Any praise must be sincere, truly mean what you say; others can tell if you are being phony. What you say, and how you say it, could have a positive or a negative impact on your goals. The term Gung Ho is Chinese for "working together." Gung Ho, friend!


It will make you believe in yourself and your staff   October 11, 1999
 17 out of 17 found this review helpful

I joined a new company almost two years ago. Many management people over me were required to read "Gung Ho". I asked to read it and found it thought-provoking, but the three concepts exciting. I've lived those three concepts for the past year and just recently was put in charge of a group seven staff-members. As I recalled the book and the basic concepts, I took it down and read it afresh. As I had practiced, I began teaching the three basic concepts without telling my staff what they are doing. Now my next step is to let them in on the secret. I know "people" are watching me and that's okay. My team is succeeding. With these three concepts in my daily plan of action, I know I will pass the test of a new supervisor as well as have helped create a great winning team. The staff themselves are the winners. The book explains in extremely simple but motivating language how to work together, take control of your actions, and praise one another when we "do good". The book "Gung Ho" is a great birthday or Christmas gift.


The Golden Rules of Leadership   November 22, 2001
 17 out of 20 found this review helpful

In 1848 Marx and Engels wrote, "The workers have nothing to lose but their chains. They have a world to win." For over 150 years, capitalists have ignored those somber words of warning, preferring to goad, threaten, punish and bully employees into performing to externally determined standards.

Now, finally, a couple of unapologetic capitalists have taken into consideration the socialist critique, and expounded an appropriate leadership philosophy. Blanchard, Bowles, and Sinclair urge us to treat employees with all of the respect due to any human being, not because it is the decent thing to do, but because it is the road to success. Happy, motivated, informed, involved, empowered, and encouraged team members simply produce better than over-controlled, whipped serfs.

This is not another management text. It is a leadership manual. ...and because this is about leadership, rather than management, it won't fit those managers too petty or frightened to lead. However, for those with the courage to lead, this will prove to be an extraordinary book to which they will return over and over again.